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Learnings and Successes: Multi-channel Patient Engagement Journey
Wednesday, October 23, 2019 5:00:00 PM Coordinated Universal Time - 7:00:00 PM Coordinated Universal Time
Sponsored by: Johns Hopkins Medicine wanted to build awareness for its brain tumor services. In order to do this, it needed to build an integrated patient engagement journey through multiple channels. Leaders from Johns Hopkins Medicine will share the value of expanding its reach across channels and countries as a part of its patient acquisition strategy. They’ll discuss the alliances needed to launch the initiative and the stages of an early journey that began as an email drip campaign and evolved into a multi-channel journey that spanned into international markets, attracting new patients and awareness for specialty services. You’ll learn what to consider before launching a multi-channel patient engagement journey, and how to successfully test and adjust your approach and supporting technology to enhance the customer experience. Attendees Will Learn:
Speakers: Breana Fischer
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